Privacy & Trust

Cookie Policy

We use cookies and similar technologies to ensure our platform functions properly, remember your preferences, and keep your experience secure.

Operational Draft

Important: This is a working operational draft for ElderPA and should be reviewed by a qualified solicitor before final publication.

1. What cookies are

Cookies are small files or similar technologies stored on a user's device when using ElderPA websites, apps, dashboards, portals, or services.

Cookies may help the Platform function, remember choices, understand usage, improve performance, and support security.

2. Cookie categories

ElderPA may use the following categories of cookies:

Strictly Necessary Cookies

Always Active

Required for login, security, session management, forms, and core Platform functions. These are essential for the Platform to work and cannot be switched off.

Functional Cookies

Optional

Used to remember preferences, choices, and improve user experience (e.g. keeping your location settings saved).

Analytics Cookies

Optional

Used to understand how visitors interact with the Platform, measure performance, and identify areas for improvement.

Marketing Cookies

Optional

Used only where relevant and with appropriate consent to support relevant promotional campaigns or campaign measurement.

3. Consent

Strictly necessary cookies may be used without consent where required for the Platform to work.

Analytics, marketing, or other non-essential cookies should only be used where the user has been given clear information and appropriate choice.

The cookie banner should include Accept All, Reject Non-Essential, and Manage Choices options.

4. Managing cookie choices

Users should be able to review or change cookie preferences through the Platform where non-essential cookies are used.

Users may also control cookies through browser settings, although disabling some cookies may affect Platform functionality.

5. Third-party cookies

Some cookies or similar technologies may be set by third-party providers such as analytics, hosting, security, support, or payment tools.

ElderPA should list active third-party cookies in the live Cookie Policy once the final tools are confirmed.

Legal information

ElderPA is operated by ELDERPA LTD, a company registered in England and Wales under company number 14324418.

Registered office: 6a The Gardens, Broadcut, Fareham, Hampshire, PO16 8SS.

References to ElderPA, we, us, and our mean ELDERPA LTD and the ElderPA Platform, including ElderPA.co.uk and related dashboards, apps, portals, and services.

This document is intended as a working operational draft and should be reviewed by a qualified solicitor before final publication.